What we help you stop
- Viruses
- Unauthorised software installations
- Hardware failure leading to data loss.
- Being unproductive
- Downtime
What we take care of
- Laptops, Computers, printers, Network and other computing devices
- Software installations
- End-user challenges
- Preventive maintenance
The good stuff
- No long waits for an Engineer to come out to you.
- 99.9% of queries are dealt with remotely, keeping you safe!
- Quicker resolution times
- Get world class support at an affordable price.
- Multiple options to choose from that suit your business and team needs.
Assist365 Plus
R325
per user, per month, excluding VAT
per user
- Unlimited Remote Support*
- Proactive Antivirus – We detect, remove and protect your device from viruses 24/7, 365
- We monitor your device and inform you of any hardware errors or changes that could potentially harm your device.
- Patch Management for windows. We ensure your Windows, MacOs or linux software is up to date
- 24-hour fault logging helpdesk
Assist365 Premium
R550
per user, per month, excluding VAT
per user
- Everything in Assist365 Plus
- Monthly Reporting on Virus detections and solutions.
- Monthly reporting on Hardware/software change events/alerts.
- Software Installations, removals and changes
- End user assistance on MS Office, Windows, Linux and MacOs
- Quarterly audits of hardware with Findings and recommendations
- Monthly reporting on total # of calls logged and solved
- Strategic consulting.
- Preventative maintenance.
Assist365 Executive
R925
per user, per month, excluding VAT
per user
- Everything in Assist365 Premium
- System Changes
- Unlimited Onsite support if and when required
- Managed Backup, up to 100Gigs, additional storage charged separately
- Unlimited Support* Remote and Onsite
- Proactive Antivirus – We detect, remove and protect your device from viruses 24/7, 365
- We monitor your servers and inform you of any hardware errors or changes that could potentially harm your servers or productivity.
- Patch Management for windows. We ensure your Windows, MacOs or linux software is up to date
- Monthly Reporting on Virus detections and resolves.
- Monthly reporting on Hardware/software change events/alerts.
- Quarterly audits of hardware with Findings and recommendations
- Strategic consulting
- Managed Backup, up to 100Gigs, additional storage charged separately
- Preventative maintenance.
- System Changes
- Server uptime
- Disaster Management
