What we take care of
- Laptops, Computers, printers, Network and other computing devices
- Software installations
- End-user challenges
- Preventive maintenance
What we help you stop
- Viruses
- Unauthorised software installations
- Hardware failure leading to data loss.
- Being unproductive
- Downtime
The good stuff
- No long waits for an Engineer to come out to you.
- 99.9% of queries are dealt with remotely, keeping you safe!
- Quicker resolution times
- Get world class support at an affordable price.
- Multiple options to choose from that suit your business and team needs.
Assist365 Plus
R279
per month, excluding VAT
per user
- 1 Hour remote Desktop support
- AntiVirus
- Device monitoring
- 24-hour fault logging helpdesk
Assist365 Premium
R479
per month, excluding VAT
per user
- Everything in Assist365 Plus
- 2 Hours remote Desktop support
- Monthly reporting
- Preventative measures
Assist365 Executive
R799
per month, excluding VAT
per user
- Everything in Assist365 Premium
- 4 Hours remote Dekstop support
- File and document backup, up to 30 Gigs
- Unlimited Remote Support / Onsite support
- Managed file and data backup up to 100 gigs
- antivirus and hardware and system monitoring
- Support on Hardware and operating system
- Facilitate Support with 3rd party Software vendors
- Monthly reporting
- Proactive monitoring of the status of the IT infrastructure
