Try to establish if you are the only one experiencing this issue.
Try to move closer to the Wifi access point or router.
Try restarting your router.
Try using using a cabled connection by connecting a network cable to your laptop or PC and see if that makes a difference.
Contact us for assistance by sending and email to firstname.lastname@example.org or send a whatsapp to 0114652221because sometimes you may require a more efficeint Wifi solution, a more stable internet connection with faster speeds to handle the load of all users.